Contact Non Gamstop Casinos

Got a question about one of our reviews, spotted something that needs updating, or want to raise a concern about a casino not on GamStop that we cover? This page explains the best way to reach the Non Gamstop Casinos team and what happens once you do.

How to Reach the Team

Email is the most reliable route to us. Every message is read by a member of our editorial team, and we aim to respond within two working days. Please write to us at [email protected].

If you can, tell us straight away what your message is about — a factual correction, a question about a specific operator, or feedback on our Best Non GamStop Casinos 2026 page. This helps us route your enquiry to the right person and get back to you faster.

What You Can Contact Us About

Questions about our reviews — If anything about how we rate casinos not on GamStop, describe welcome bonuses, or explain wagering requirements and payment methods is unclear, ask us directly.
Corrections and factual updates — Casino terms change often. Offer values, minimum deposits, withdrawal limits and licensing details can shift without notice. If you spot something that looks outdated on any page covering casinos not on GamStop, tell us and we will check it against current sources.
Suggestions for coverage — If there is a topic connected to non GamStop casinos, payments, or sports betting that you think deserves a closer look, we are happy to hear it.
Complaints about a listed operator — We are not able to intervene in disputes between a reader and a casino, but if you have had a poor experience with an operator we feature, we want to know. It informs how we describe that operator going forward.
Partnership or media enquiries — If you represent a business and want to discuss working with the site, introduce yourself and outline what you have in mind.
Safer gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you towards the right support.

A Note on What We Can and Cannot Help With

We publish independent research and comparisons of new casinos not on GamStop, but we are not a casino operator, a payment processor or a regulator. That means we cannot process deposits or withdrawals, resolve account disputes on your behalf, or override a casino's own terms and conditions. If you have an unresolved issue with an operator listed on our site, the first step is always that operator's own customer support and complaints procedure.

Readers on GAMSTOP should be aware that GAMSTOP only covers operators licensed by the UK Gambling Commission. Casinos not on GamStop typically hold licences from overseas regulators, such as those in Curaçao, and are not bound by GAMSTOP's self-exclusion scheme. If self-exclusion is something you rely on, GAMSTOP will not block access to sites outside its scope, and gambling blocking software installed on your own devices offers a more consistent safeguard. If gambling is causing harm, GamCare offers free, confidential support and can be contacted through its own website or helpline.

What Happens After You Email Us

Your message is reviewed by a real person, not an automated system standing in for a reply. Our target is to respond within two working days, though this can stretch a little during busier periods. If your enquiry needs input from more than one member of the team, we will let you know it is being looked into rather than leaving you without a response.

Where a message points to a factual error, we check it against the operator's current terms and, where relevant, publicly available licensing information, before making any change to the site.

Before You Get in Touch

A few things are worth checking first, since they can often answer common questions without waiting for a reply:

Welcome offers, bonus percentages and free spin counts change regularly at individual operators — always confirm current terms on the casino's own site before relying on figures published here.
Minimum deposits, wagering requirements, maximum bonus bets and cashout limits are set by each casino individually and can differ significantly between operators.
Withdrawal processing times, KYC document requirements and payment method availability for GBP accounts are also operator-specific, and we always recommend checking a casino's payments page directly if you need certainty before signing up.

Reader Feedback Shapes Our Content

We are committed to keeping our coverage of casinos not on GamStop, their bonuses, payments and games as accurate and current as possible. Reader feedback is a genuine part of how we do that — if something you have read here does not match what you experienced with an operator, we want to know, and we take that seriously when reviewing or updating our content.

Thank you for taking the time to visit this page. We look forward to hearing from you.